Campaign conditions
Excluded brands
Please note that the codes or discounts do not apply to Lilfox, Gentlerist, French Farmacie or gift cards.
Can I combine discount codes?
Unfortunately, you can only use one promo code at a time and you cannot combine discount codes to get a bigger profit. If we use automatic discounting, you cannot use any discount codes at the same time.
Promo codes are only valid during the campaign and cannot be added to previous orders or used afterwards.
Absolutely, if the conditions are met. Just contact our customer care to get it fixed!
General conditions
Promotions are only available in the Naturelleshop.com online store. We reserve the right to price and printing errors, and we do not sell the product at an incorrectly marked price.
Gifts
During a gift campaign, the gift will be packed automatically on your order if we haven't stated otherwise. The limit is 1 gift / order and person.
Please remember to check if there's an order limit or other conditions to receive the gift. The order limit needs to be exceeded after the discount.
You don't need to add the gift item to your cart yourself, we'll do it for you!
The gift is not visible on the order, but you'll find it inside your package.
We reserve the right not to pack a gift product if the conditions of the campaign are not met in the shopping cart.
Can I change the offered gift during a campaign?
Unfortunately, the gift cannot be exchanged. We have reserved certain gifts that we think will bring joy to everyone!
Samples
You can always ask for samples! Please add your request on the note field of your order or contact our customer care. We always try our best to fulfill every wish, but please note that we do not have samples of all products.